If you would like to exchange an item you may you may do so using the return page included in your package with in 30 days from receiving your goods. Please allow two weeks from the time you mail your exchange item to be processed.
If for any reason you are not happy with your purchase, you may return your item using the return label included in your package. Please allow 2 weeks from the time you mail your order for your return to be processed. We will notify you via email once your return has been processed.
*Merchandise must be returned within 30 calendar days of receipt
*Merchandise must be unworn, unused, unwashed in original packaging with tags attached
*Shipping fees, duties, taxes, customs fees are non-refundable on returns or exchanges
* If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted from the refund
*Returns will only be accepted if you purchased your item from graceinla.com
. Purchases from other authorized retailers, including department stores or specialty boutiques, must be returned to the store where it was purchased and, is subject to their return policy. You must have a receipt in order for any return to be processed.
*We are not responsible for any damage to items that have been worn, altered or washed.
Orders may be returned using the provided return label. Please include your returns page when mailing your return to the address below:
GRACE IN LA Returns
17003 Evergreen Place
City of Industry, CA 91745
We apologize that we do not accept any returns for international orders at this moment due to the expensive freight charges.
Refunds and Processing
Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.