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FAQ

What are the payment options?

We accept the following credit cards:

We do not accept any cash , money order or checks. 

How long does it take for my order to ship?

All orders will be processed with 24 to 48 hours during regular business days (Monday - Friday, 10am to 5pm, except weekends & holidays) after orders are placed

How long will it take my order to arrive?

It will take up to 5 business days for domestic shipping, 12 to 21 business days for international shipping

How do I change or cancel an order?

Please contact our customer service team at info@graceinla.com immediately for any changes/cancellations

What is your return policy? How do I return my jeans?

 Please refer to our return & exchange policy

Is www.shop.graceinla.com a secure website?

We use the best ecommerce service in the industry, and guarantee 100% secure payment processing.  

I forgot to apply coupon code at check out? Can you help me to adjust my payment?

All discount codes must be applied at check out. Offer subject to change. Cannot be combined with other offers. Discount is not applicable to taxes or shipping charges. 

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